At Full Glass Media, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and marketing campaigns.
1. Information We Collect
When you use our website or request a free plan, we may collect:
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Contact Information: Full name, email address, phone number, company name, and website URL.
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Business Information: Industry or niche, marketing objectives, monthly budget, and challenges.
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Optional Information: Uploaded brand guidelines or media files, additional comments you provide.
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Technical Information: Your IP address, browser type, device details, and website usage data (via cookies and analytics tools).
2. How We Use Your Information
We use your personal data to:
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Provide and manage your requested services (including your free plan).
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Communicate with you about your enquiry, project, or plan.
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Send occasional marketing tips, case studies, and updates (only if you’ve opted in).
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Improve our website, services, and customer experience.
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Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
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Trusted service providers (e.g. email, hosting, analytics, CRM) who help us deliver our services.
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Legal authorities, if required by law or to protect our rights.
All third parties are required to keep your data secure and only process it in line with our instructions.
4. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined above, or to comply with legal, accounting, or reporting requirements.
5. Your Rights
Under UK & EU data protection laws (GDPR), you have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Restrict or object to how we process your data.
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Withdraw your consent at any time (where applicable).
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Request a copy of your data in a portable format.
6. Cookies
Our website uses cookies and similar technologies to improve your browsing experience and analyse site traffic. You can control or disable cookies through your browser settings, but some features of our site may not function properly without them.
7. Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us
